The Evewell Festive Opening Hours 2024 - The Evewell

The Evewell Festive Opening Hours 2024

Clinic and Nursing Team Opening Times

  • Monday 23rd December: normal opening hours and service
  • Tuesday 24th December: open until 1pm
  • Christmas Day Wednesday 25th December: closed
  • Boxing Day Thursday 26th December: for treatment scans and procedures only – see Christmas Nurse Contact Details below
  • Friday 27th December: normal opening hours and service
  • Saturday 28th December: for treatment scans and procedures only – see Christmas Nurse Contact Details below
  • Sunday 29th December: only for urgent procedures
  • Monday 30th December: normal opening hours and service
  • Tuesday 31st December: open until 1pm
  • New Years Day Wednesday 1st January 2025: closed
  • Thursday 2nd January: normal opening hours and service

 

Phone Lines

Our experienced and friendly Patient Services team will be available to answer any questions no matter where you are on your fertility journey.

The phone line will only be closed from 1pm on Tuesday 24th December and will reopen at 8am on Friday 27th December, until 1pm on Tuesday 31st December. The offices will then be closed until 8am on Thursday 2nd January 2025.

 

Christmas Nurse Contact Details

If you are a patient in active treatment, our clinical staff are still working every day throughout the festive period, and will contact you at key points as normal. If you need us during the festive period, please see the table below for date specific contact details. The Nurses Emergency phone number can be found in either your Post-Nurse Consultation email, or your Cycle-Prep email.

 

Is the nurses office open? Can I contact the Nurses Emergency Phone?
Fri 20th Dec Yes Yes after 6pm, only for urgent queries
Sat 21st Dec 8am – 12noon After 12noon, only for urgent queries
Sun 22nd Dec No Yes, but only for urgent queries
Mon 23rd Dec Yes Yes after 6pm, only for urgent queries
Tues 24th Dec 8am – 1pm After 1pm, only for urgent queries
Christmas Day Wed 25th Dec No Yes, but only for urgent queries
Boxing Day Thurs 26th Dec No Yes, but only for urgent queries
Fri 27th Dec Yes Yes after 6pm, only for urgent queries
Sat 28th Dec 8am – 12noon After 12noon, only for urgent queries
Sun 29th Dec No Yes, but only for urgent queries
Mon 30th Dec Yes Yes after 6pm, only for urgent queries
New Year’s Eve Tues 31st Dec 8am – 1pm After 1pm, only for urgent queries
New Year’s Day Wed 1st Jan 2025 No Yes, but only for urgent queries
Thus 2nd Jan Yes Yes after 6pm, only for urgent queries
Fri 3rd Jan Yes Yes after 6pm, only for urgent queries

 

The Nurses Emergency Phone

Please remember that the Nurses Emergency phone is for urgent advice for patients in active treatment but should never be used in place of 999 in the case of a medical emergency. When you call the phone you will be asked to leave a message with the details of your query. This message will be listened to by the nurse on call within 30 minutes* of your call.

If it is a non-urgent query we will come back to you during office hours or if it is urgent the nurse on call will come back to you within 30 minutes* of your call. Please do leave a message so that the nurse knows how to help you best but also allow them at least 30 minutes to come back to you. The nurse on call may be travelling or they may just be having a quick shower or something to eat at the time of your call!

Please be aware there may be times over this period, particularly on the bank holidays, where the nurse on call is attending to patients in the clinic, and your call will be returned ASAP, but this may be longer than 30 minutes.

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