Patient Services Archives - The Evewell Archive - The Evewell
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Patient Services Team

At the core of delivering exceptional communication and service with empathy and compassion, our patient services team are the very first point of contact for all patients.

ensuring a seamless journey

Working in the Patient Services team

The Patient Services Team is often the first point of contact, playing a vital role throughout each patient’s fertility journey.

They handle enquiries sensitively, coordinate personalised care, and ensure a seamless experience while supporting clinic operations and delivering exceptional service.

Meet the team

career progression

Grow your career at The Evewell

Grace Roostan

Patient Services

“Working at The Evewell is an incredibly rewarding experience. I have such a supportive team, allowing me to provide exceptional care to our patients. Every day brings opportunities for growth, making it a dynamic place to work. The commitment to patient-centred care is truly inspiring, and it honestly feels great to be part of a team that prioritises the well-being of patients. For me, The Evewell is not just a workplace; it’s a community dedicated to making a positive impact on people’s lives.”

Find out more...

Often the first point of contact for our patients, this team is a vital department at all touch-points of our patient’s fertility journey, managing enquiries with sensitivity, coordinating personalised treatment plans, and ensuring a seamless journey for every patient. You’ll work closely with different teams to maintain smooth clinic operations, streamline processes, and provide outstanding service.

As a new member of the patient services team, you’ll receive a comprehensive induction and exposure to the wider team across both clinics, including marketing, admin, nursing and the clinical team, helping you feel fully confident in the services and treatments we offer before meeting our patients.

Current openings

Apply here

The Medical Personal Assistant will provide first-class pro-active PA/Secretarial support to Consultants.

The successful candidate will be able to work as part of a multi-disciplinary team; to support the smooth running of the fertility and gynaecology clinic.

The Care Coordinator works within the Patient Services Team to help create an effective and smooth treatment pathway for fertility patients at The Evewell.

The successful candidate will be a confident, clear communicator, focused on providing outstanding customer service.

The Medical Receptionist and Administrative Assistant works within the Patient Services Team to liaise with patients, answer queries, make appointments, take payments and provide comprehensive information regarding all the procedures and treatments.

The successful candidate must demonstrate an empathetic and caring nature towards our patients be reliable to open the clinic and have previous reception experience.

Apply here

To apply for a role at The Evewell, please fill in the form below, stating which role you are applying for and uploading your CV.

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